Frequently Asked Questions
Are you currently processing orders?
Yes! We are fully operational and processing orders every day. All our canvas prints are produced and shipped on demand worldwide through our trusted production partner, Gelato.
How long does shipping take?
Production typically takes 2–5 business days, followed by shipping. Delivery times vary by location — generally 5–10 business days for most international destinations.
Do you ship internationally?
Absolutely! We ship worldwide. Your order is printed and fulfilled at the production facility closest to your location, ensuring faster delivery and lower environmental impact.
Are the canvases framed?
All our designs are unframed canvas prints, ready for gallery-style display. Each canvas comes with a hanging kit included (varies by country).
What sizes are available?
Sizes vary by design and are listed on each individual product page. We offer a range of sizes in both centimetres (for most of the world) and inches (for US & Canada).
What material are the canvases made from?
Our canvases are printed on durable polyester canvas with FSC-certified wood stretcher bars. Available in slim or thick canvas formats depending on your region and fulfillment centre.
How do I hang the canvas?
A hanging kit is included with every order (availability varies by country). The canvas is designed with safe margins to ensure a clean gallery wrap presentation straight out of the box.
Can I return or exchange my order?
As all our products are printed on demand especially for you, we are unable to accept returns for change of mind. However, if your order arrives damaged or defective, please contact us within 7 days of delivery and we will make it right.
How do I contact you?
You can reach us via our Contact page. We aim to respond to all enquiries within 24–48 hours.